In early 2025 the ECWD Board of Directors approached the GCWD Board of Directors with an option to purchase the territory that ECWD serviced inside of Grayson County. After negotiations, GCWD agreed to make the purchase and to begin in August of 2025 operating that portion of the ECWD system as if it belonged to GCWD with the full intent to purchase the territory after approval by the proper authorities. GCWD is currently going through that process. GCWD has decided that it is important to get some feed back from those customers about the transfer of territory in general and how the transfer of territory has been experienced by those customers thus far. Please take a few minutes to answer just a few questions and leave some detailed comments.
Before August 1st 2025, check the box that best describes your water service. Elaborate in the comments section.
In the years prior to August 1st 2025, how often did you experience a water outage? Elaborate in the comments section.
In the years prior to August 1st 2025, how often did you experience a Boil Water Advisory (BWA)? Elaborate in the comments section.
Since August 1st 2025 have you noticed an improvement in your water service? Elaborate in the comments.
The current ECWD monthly rate for a 5/8"x3/4" residential service is $18.18 for 1500 gallons of water. The current GCWD monthly rate for a 5/8"x3/4" residential service is $25.48 for 1500 gallons of water. Do you feel this increase in rates is fare for the water service you are currently being provided by GCWD. Elaborate in the comments section.
Do you support this transfer of territory? Elaborate in the comments.
